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Integ Lettin Me Down : (
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gatorskater
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Joined: 24 Jun 2007
Posts: 371
City: Titusville/Gainesville

PostPosted: Dec 14, 2008 11:26 pm    Post subject: Reply with quote

eviltweak, I ordered mine at the beginning of last month but I'm not bitching. I can wait however long it takes as long as I get my hands on that sweet sweet lemons bamboo!
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no i haven't been on here as much because of school, life, and everyone just being retarded. Laughing
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brassmonkey
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Joined: 14 Aug 2007
Posts: 2479
City: sarasota

PostPosted: Dec 14, 2008 11:54 pm    Post subject: Reply with quote

Word has it there is no line for hyperlites at your local sporting goods store. Shhhhh....
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eviltweak
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Joined: 11 Jul 2008
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City: Nor Cal

PostPosted: Dec 14, 2008 11:55 pm    Post subject: Reply with quote

im not complaining my dad is just questioning
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brassmonkey
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Joined: 14 Aug 2007
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City: sarasota

PostPosted: Dec 14, 2008 11:56 pm    Post subject: Reply with quote

Well I'm pretty sure Integrity wouldn't destroy their "integrity" over your order.
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cblee91
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Joined: 04 Mar 2008
Posts: 29

PostPosted: Dec 16, 2008 12:03 am    Post subject: Reply with quote

just stay calm broski... just think about it. do you want a true integ, or some board they rush just to get it to you real fast and such. and hey, you're still getting an iteng which is way more than i can say
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Lodi Winching
Ollie
Ollie


Joined: 27 Aug 2008
Posts: 95
City: Lodi

PostPosted: Dec 16, 2008 12:37 am    Post subject: Reply with quote

Schmaltz wrote:
Ok ...

Lets see ...

First off, i have not received one e-mail from anyone complaining or any PM saying anything other then how stoked they are on the boards and how much their riding has improved in such a short while... or what great customer service we have!

I'm use to getting messages like this:

******* wrote:
----------------- Original Message -----------------
From: *******
Date: Oct 20, 2008 7:14 PM


When I first heard about your boards, I thought they would be the ideal skate. When I convinced myself that the price was going to be worth the skate, I immediately started saving. When I was ready to make my purchase, I went to the website and saw that it that pre-orders were up to 3 weeks. Didn't think anything of it and was just so happy that I ordering an Integrity.
Shortly after the order I became a member on wakeskating. com and soon found out how long it was really taking for the boards to be shipped (pre-order thread). I was extremely sad (not mad) learning of this. I did some research on Integrity while counting down the days of my board arrival. I learned how much the company has progressed the sport and inspired so many wakeskaters. I found out what a struggle the company was going through. Meeting the demands of all the orders soon came clear to me and waiting was no longer an issue. The day I received my Integrity was honestly the best day I have had in ages. I sat there just admiring the board for what felt like forever. And to push me over the edge I was upgraded to a BAMBOO because of the wait issue. I cannot express how happy and proud I am to own one of your boards. That day I gripped it up and hit the water.
Now I have to say.. on the way to the lake I started to doubt the board. I was terrified that it was not going to meet the hype that I had learned to know about the board.
I apologize sincerely that I ever doubted Integrity.
The moment I danced on the water with Integrity I knew it had delivered the hype and even more.
The board was absolutely perfect. I cannot keep it out of my mind. I find myself a lot saying "its just a board, its just a board". But its not. Its passion I now ride on, thanks to you. I look forward to purchasing more boards from Integrity, and you now have a costumer for life.

Sorry for such a long message, just wanted to express my joy

<3

*******


That Message makes my year... Posts like this... destroy my stoke.

I never knew your disappointments... till I decided to check this forum... I've been so slammed it's a luxury to have a few minutes to spend here. I'm sorry you are disapointed, it seriously bothers me to know your upset. Just please understand, I was a one man operation to keep costs down and keep the dream alive. Your Pre-orders pay for the materials then it gets made, we never had 10's of thousand$ to leverage mass quantities of materials or even a minute to catch our breath or catch up to orders since the demand was way over any projection we had. Also we couldn't afford to have full time employees. I had one guy who helped out part time and his pay was in wakeskate sessions. We don't have special customer service line dedicated to customers cause we never needed it or someone to run it. Derek my partner helps me out 1 day a week... and he does a kick ass job keeping up with sales and lending a hand in day to day operations when he can. Derek has a full time job... Integrity is mine, and I don't make a dime doing this... yet. It's all sweat equity... and believing in the dream that it will all pay off one day.

I have talked to Derek and he has informed me certain people have been contacted and remedied with extras/free shirts/sticker/swag... etc. People have been updated when inquires of their order status come in. If this wait is unacceptable to you you are free to cancel your order... I'm sorry we couldn't build them faster this summer!!! we were in a 3 car garage with maybe 500 square feet. Doing my best 12+ hours a day 7 days a week.

Since the moment we got back from surf expo in September and seeing all the orders and demand we received... Derek and I decided now was the time to jump and move our facility from that car garage to an actual location with 3,000+ square feet... This is just now allowing us to build better products in a more timely manner and store bulk materials to go into a real production setting. Our new presses are built and materials are in stock and orders are going out... It did take us a good month + to finally get here to this new factory and in a position to grow the brand... 5 years of blood, sweat, and tears and very low capital/profit into a real production setting... something I have been striving for since the original Mutiny Wakeboards in 1997.

We are finally ready to bang out some sold numbers with 3 presses now instead of just one... and all the proper machinery to do it on a serious level. and 2-3 new employees... Up in till OCTOBER we were hobbyists. Now... we are a legitimate manufacturer with a loan from a bank to take this whole thing to a new level.

Great things are happening to Integrity Wake right now even when the economy is looking so bleak. This summer will be plenty of product ready to ship the same day the order comes in... and we will be available in select stores.

We are honestly going as fast as we can and keeping it real for the right reasons. It just isn't going to happen over night... it takes time/money and lots of love to build an Integrity wakeskate... and now we can spread the love faster... Sorry it's taking 5 years to get to this point, but it wouldn't mean the same or stand for shizzle without the struggle along the way.



Ok can I go ahead and get that refund you were talking about. I emailed you yesterday,and called derrick, and left a message with my number and he hasnt gotten back at me.
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eviltweak
Backside 180
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Joined: 11 Jul 2008
Posts: 839
City: Nor Cal

PostPosted: Dec 16, 2008 2:15 am    Post subject: Reply with quote

to clear up my previous posts I am fine with the wait I have ridden an integrity and know it is worth it.I just keep getting questioned by my dad. he is still sketchy on ordering online If I don't know the answer I come here to ask the question again erich does an awsome job with building the best wakeskate out there
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DD
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Joined: 18 Feb 2008
Posts: 44
City: Central Point

PostPosted: Dec 16, 2008 12:27 pm    Post subject: Reply with quote

O.K. - my apologies if I've been difficult to reach. I do get many e-mails, PMs and phone calls and to my knowledge they are always returned. If I missed you I am sorry. Again- here is how to reach me.
541-552-5323 my direct office line
dd@integrity-wake.com
or a PM
I will respond. Also- I've talked to many of you over the phone and thought that our situation was well explained. I think since then Erich has cleared that up in his recent posts. Bottom line is that we went through some growing pains recently, but in an effort to get better and to be able to better serve, and more quickly serve our customers. Thanks to all of you that support us even through some of these delays. The new factory is up and running and I have a whole pile of boards going out today and the balance of waiting orders to go out through the rest of this week. Long waits should be a thing of the past.

Again- sorry for any disappointments. We do realize that you supporters of Integrity is what its all about. We're doing our best and getting better. Please contact me directly with any other questions or concerns. I'm trying hard to keep all of this off of Erichs plate. He has his hands pretty full already and we are ALL better served when he is in the factory creating.......
Thanks-
DD
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bob.
America


Joined: 29 May 2007
Posts: 4282
City: Lake Pickett, Orlando/The Keys

PostPosted: Dec 16, 2008 3:24 pm    Post subject: Reply with quote

everyone, seriously, get off their dick, you've read threads about how long a board can take to arrive, you knew it would take a while probably before you even ordered it, quit bitching. it isnt like you were forced into buying one.

you've also seen responses of people's reactions when they've recieved and shredded their new skate, i have yet to hear a negative comment from anyone who has recieved one.

it took mine a while to get here to but it didnt stop me from riding, when it did get here though and i rode it it instantly felt like the perfect skate under my feet.

so moral of the story being, stop making threads with this bulljive, they are doing their best Smash

/rant

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Cyclone268
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Joined: 27 Dec 2007
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City: sarasota

PostPosted: Dec 16, 2008 4:21 pm    Post subject: Reply with quote

Lodi Winching, shut your fvcking mouth and just be patient like the rest of us, are you even from the US?

DD, if i preorder an 09 team, when do you think i would get it?

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DD
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Joined: 18 Feb 2008
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City: Central Point

PostPosted: Dec 16, 2008 4:45 pm    Post subject: Reply with quote

Pre-order on an 09 team should be within 3 weeks right now..... We are almost caught up on the current outstanding orders and will be building stock soon.
DD
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ollieshuvitz
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Joined: 15 Sep 2003
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City: east bay area

PostPosted: Dec 16, 2008 5:21 pm    Post subject: Reply with quote

Cyclone268, it shouldnt matter if he's from the U.S. or not, IMO. wakeskating is a global sport/art.

bob., yeah cuz somehow you had a "lucky click" on those pre-orders back in feb! haha. i remember how steven stayed home that night and was sooo bummed when he didnt get one. Integ took care of him with the next batch, no worries. Very Happy

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nopulseimpulse
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Joined: 11 Sep 2006
Posts: 910
City: Merritt Island, Central Florida

PostPosted: Dec 16, 2008 5:22 pm    Post subject: Reply with quote

hahaha, i also find it funny that all you lil jits act like this board(WAKESKATE) is some kind of special order Ferrari. Its a fvcking wakeskate. I guess the overhead is a little to high huh? Hopefully once they start making stock this won't be a future trouble. It shouldn't take this long to produce.

These days a lot of small business are having major financial troubles, hopefully Integrity isn't one of them and yall will get your boards.
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DD
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Joined: 18 Feb 2008
Posts: 44
City: Central Point

PostPosted: Dec 16, 2008 5:41 pm    Post subject: Reply with quote

No financial trouble here- just a supply and demand thing. Investing into a new factory and ramping up production isn't a sign of troubled times. You'll all be getting your boards and future buyers won't be having to wait. Thanks for the Ferrari comparison- I appreciate that....
DD
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nopulseimpulse
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Joined: 11 Sep 2006
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City: Merritt Island, Central Florida

PostPosted: Dec 16, 2008 5:53 pm    Post subject: Reply with quote

Well in hindsight, I guess you guys are among the top tier skates. You just don't offer the supple Italian leather... so your welcome.
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Lodi Winching
Ollie
Ollie


Joined: 27 Aug 2008
Posts: 95
City: Lodi

PostPosted: Dec 16, 2008 6:42 pm    Post subject: Reply with quote

Cyclone268 wrote:
Lodi Winching, shut your fvcking mouth and just be patient like the rest of us, are you even from the US?

DD, if i preorder an 09 team, when do you think i would get it?


Oh shittt do we got ourselves a internet hard asss...hahaha, give me a break" CYCLONE ", what are you 5 years old bro...NICE NAME lol.
Oh yeah and i'm from Lodi , California brotha..come see me if you got a fucckin problem bro.

ON A MORE SERIOUS NOTE:

I've talked with DD and he really cleared things up for me,awesome company, awesome people running it...I'm just taking refund because I need some money for my home expenses, that I'm short on. Looking forward to ordering when they get there production quicker, and when it's closer to Summer.
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eviltweak
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Joined: 11 Jul 2008
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City: Nor Cal

PostPosted: Dec 16, 2008 9:45 pm    Post subject: Reply with quote

My board has shipped and i am soo happy right now
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scott a
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Joined: 17 Feb 2004
Posts: 4126

PostPosted: Dec 16, 2008 9:59 pm    Post subject: Reply with quote

Too bad all the lakes in nor-cal are about to freeze over with this storm! Laughing
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eviltweak
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Joined: 11 Jul 2008
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PostPosted: Dec 16, 2008 10:01 pm    Post subject: Reply with quote

scott a, yes that sucks about it i have a dry suit and my boat wants to be run so i think if the delta is clear we will go out there if not the river.
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ollieshuvitz
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PostPosted: Dec 16, 2008 10:16 pm    Post subject: Reply with quote

scott a, i know someone moving a nautique to orwood and storing it there starting thursday. ill hit him up and see if we can get some pulls Laughing

bring your dry guy, it was cold there today. oh and yeah, it might freeze, but atleast we'll have some water.

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