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Integ Lettin Me Down : (
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Lodi Winching
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Joined: 27 Aug 2008
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PostPosted: Nov 25, 2008 2:32 am    Post subject: Integ Lettin Me Down : ( Reply with quote

So basically, I ordered on October 1st, on November 1st i get a call and someone from Integrity tells me they are sorry for the delay and that they are all finished moving to there new factory now,so I should have my board that friday,which would have been the 5th of November. Now the end of November is nearing and still no sign of my board, or any follow up calls telling me whats happening. I'm just pissed right now,idk it's like ..if I send a email I get no response, when they call you they block there number so I couldn't call back. So basically its like $505 of my money has been with them for going on two months, and I have nothing to show for it,and don't even no if I will ever get anything at all. SUCKS!!!! Mad
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DaleFish
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Joined: 03 Mar 2007
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City: Cape Town, South Africa

PostPosted: Nov 25, 2008 3:50 am    Post subject: Reply with quote

it will come be patient, Ordered mine in July, only got it the begining of October, when it finally arrives its worth it
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LFdisciple
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Joined: 21 May 2008
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City: North Carolina

PostPosted: Nov 25, 2008 7:21 am    Post subject: Reply with quote

being worth it or not, it sucks having to wait like that and not being able to get in contact with them
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uidzero
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Joined: 01 Jun 2005
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City: Casselberry

PostPosted: Nov 25, 2008 10:16 am    Post subject: Reply with quote

customer service sucks, nobody likes to tell customers "sorry, we're doing the best we can" blah blah blah.

they're a very small and busy company, just know that the less time they spend apologizing for the wait the more time they have to get boards done.

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88SUPRA
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Joined: 24 Apr 2008
Posts: 270
City: Florida

PostPosted: Nov 25, 2008 12:18 pm    Post subject: Reply with quote

I know how you feel. Several of us would like to have had a response from e-mail, phone call, anything really. Your board will come it just takes them some time.
If it makes you feel any better, you can ride mine,
I have both the TNT Bamboo(purchased on this site never used) and the Lemons Bamboo.

I ordered on Aug.13th and the board (Lemons) showed up October 29th. Seemed like a long time for sure, but it is worth the wait. Cool When I get my grip on the TNT I will put up some pics for you. Should have them up tomorrow I hope.

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stompin9s
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Joined: 12 Nov 2003
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City: Vail - CO

PostPosted: Nov 25, 2008 12:26 pm    Post subject: Reply with quote

uidzero wrote:
customer service sucks, nobody likes to tell customers "sorry, we're doing the best we can" blah blah blah.


a simple email would take like 23 seconds to explain whats going on with the order

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uidzero
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PostPosted: Nov 25, 2008 12:36 pm    Post subject: Reply with quote

So they can tell you what? Sorry?

Just be patient...

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OTT Productions
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Joined: 20 Sep 2007
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City: West Salem

PostPosted: Nov 25, 2008 12:38 pm    Post subject: Reply with quote

Lodi Winching,That's nothing I order my Hive winch in May, it missed the boat and I had to wait 2 months before I got it. try dropin that much coin and then waiting and waiting and waiting.......

But it was so worth the wait! Just like your board will be.



When you think your life sucks, don't worry someone else sucks way more!

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gatorskater
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Joined: 24 Jun 2007
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City: Titusville/Gainesville

PostPosted: Nov 25, 2008 12:53 pm    Post subject: Reply with quote

Lodi Winching, I don't like the sound of that. I ordered my boards at the beginning of this month and I'm hoping to have it by Xmas, cross my fingers.
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jeff
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PostPosted: Nov 25, 2008 12:58 pm    Post subject: Reply with quote

did they charge your credit card already? I would be pissed too.. chickity china the chinese chicken that be patient stuff. get your shizzle together if you want to charge top dollar for boards.. i plan to get one in the spring.. should i order it now?
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eviltweak
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Joined: 11 Jul 2008
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PostPosted: Nov 25, 2008 12:59 pm    Post subject: Reply with quote

gatorskater,what board
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uidzero
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Joined: 01 Jun 2005
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PostPosted: Nov 25, 2008 1:07 pm    Post subject: Reply with quote

I thought it was pretty well know that if you order an Integrity there would be a wait due to demand and them moving?

They charge top dollar for their boards because they're worth it. If you're more worried about expedient delivery then quality pick up anyone of the mass produced boards on the market Laughing

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88SUPRA
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PostPosted: Nov 25, 2008 2:51 pm    Post subject: Reply with quote

uidzero wrote:
I thought it was pretty well know that if you order an Integrity there would be a wait due to demand and them moving?

They charge top dollar for their boards because they're worth it. If you're more worried about expedient delivery then quality pick up anyone of the mass produced boards on the market Laughing


Well said uidzero, I believe its the wait period along with no response from Integrity. Some would think with todays technology that an auto e-mail of sort would benefit a small company with high demands. I to was getting itchy with no response and my money taken.
In todays society, most are impatient and want it now. But hey, if you order from Integ you will wait, no doubt about it.

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mojo
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PostPosted: Nov 25, 2008 3:05 pm    Post subject: Reply with quote

how much was that hive total? if you dont mind
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OTT Productions
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PostPosted: Nov 25, 2008 3:40 pm    Post subject: Reply with quote

mojo, $10,000 for the hive, $1,675 shipping,and customs. Crazy Eyes
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eviltweak
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PostPosted: Nov 25, 2008 3:51 pm    Post subject: Reply with quote

OTT Productions,how much us the nr.1
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gatorskater
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PostPosted: Nov 25, 2008 4:08 pm    Post subject: Reply with quote

I don't mind waiting, I have other boards I could ride if the opportunity presents itself. I know I'm getting a quality product with integ.

eviltweak, I ordered the Bamboo Lemons... I know that they have TNTs ready to ship and they are catching up on these but I don't mind waiting right now. I just hope I get to ride it over winter break.

On the bright side I'm pickin up an SST tomorrow for cheap Smash , never rode one so I hope I don't hate it.

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Le Jalapeno wrote:
kornhouse wrote:
I was wondering why you haven't been on here as much.



no i haven't been on here as much because of school, life, and everyone just being retarded. Laughing
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mojo
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PostPosted: Nov 25, 2008 4:10 pm    Post subject: Reply with quote

wow, so you're a straight up wincher i take it? they need to send one or two over here and do demo's around the country bc i'd consider one, but aint spending 12000 when i already have one i got for 2000
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OTT Productions
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PostPosted: Nov 25, 2008 4:10 pm    Post subject: Reply with quote

What do u mean?


eviltweak wrote:
OTT Productions,how much us the nr.1

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eviltweak
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PostPosted: Nov 25, 2008 4:55 pm    Post subject: Reply with quote

the other winch never ride produces
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